Terceirização da TI no setor público brasileiro: modelo de elementos institucionais na contratação do serviço de desenvolvimento de software

Abstract

The objective of this work is to develop a model of institutional elements, which will help contracting the software development service carried out by the Federal Public Administration – FPA, in the context of the new rules established by the Regulatory Instructions SLTI/MP No 04/2008 and 04/2010. The institutional theoretical perspective is used to build the model, regarding its adoption is recommended for situations where the conduct of public officials needs legitimation. Documentary analysis was performed in contracting announcements, made by public agencies that are required to comply with the Regulatory Instructions, using the technique of content analysis. The results indicate that the model developed provides an element structure suitable for contracting service software development and gave evidence to the importance of using institutional theory as a doctrinal foundation under FPA.